![]() We want our users to know we have well-defined rules of engagement when handling personal information, but we also need them to understand that to provide great security, there can be instances where we need to be a little invasive. ![]() I don't actually read people's email, but I've found getting that kind of issue out on the table early is helpful to building trust. By George Finney, Fuel User Group Board MemberĪs a chief information security officer (CISO) for a university, I sometimes introduce myself in meetings as "Big Brother" to break the ice a little bit.
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